Cosyfeet achieves platinum in US and UK

Cosyfeet Achieves Platinum in US and UK

Cosyfeet, the Somerset-based retailer of premium footwear for people with swollen or extra wide feet, has attained a Feefo Platinum Trusted Service Award for both their US and UK operations.

Although the company achieved their first Platinum Award for the UK in 2020, their newer US operation has achieved the coveted Platinum Feefo Award for the first time this year, giving the company a top Feefo rating on two continents.

“Feefo is all about customer service and that’s number one priority for us,” says Head of Marketing, Angus Lewis. “Our customers have very specific footwear needs, so we respond with expert guidance and make ourselves a genuinely great company to deal with.”

Feefo Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection of commitment to outstanding customer service.

To qualify for a Platinum award, retailers must achieve a Feefo Gold standard for three consecutive years. To receive a Gold Trusted Service award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1^st January and 31^st December in the previous trading year.

About Cosyfeet

Specially designed to fit and flatter extra wide and swollen feet, Cosyfeet footwear is wider, deeper and roomier than the wide fitting footwear you’ll find on the high street.

This small, caring company has over 40 years’ experience of fitting swollen feet and legs. Their diabetic-friendly footwear has been reviewed for suitability by the College of Podiatry and UK healthcare professionals recommend Cosyfeet footwear to their patients nationwide.

Cosyfeet is a member of the Healthy Footwear Guide and offers a No Quibble Money Back Guarantee and free UK returns, so that customers can order with confidence.

About Feefo

Feefo is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their customers experience their product or service.   

The Feefo suite of software, combined with its technical solutions expertise, enables its clients to gain a deeper understanding of customer sentiment, behaviour and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, Feefo also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews from real people.